Shipping policy
Last updated: October 23, 2026
At DEEB BED, your comfort is our priority, from choosing the perfect product to having it safely delivered to your doorstep.
We are committed to providing a smooth, reliable, and transparent delivery experience, ensuring that your order arrives in excellent condition and within the agreed timeframe.
Delivery Coverage
We offer shipping and delivery services across all governorates in Egypt.
Delivery times and shipping fees may vary depending on the customer’s location, product type, size, and delivery requirements.
Shipping & Delivery Timeframes
We work hard to prepare and deliver orders as efficiently as possible.
Delivery within Cairo and Giza usually takes 2 to 4 business days.
Delivery to other governorates usually takes 4 to 7 business days.
Furniture and made-to-order products usually take 7 to 21 business days, depending on manufacturing and preparation requirements.
Estimated delivery times begin from order confirmation unless another delivery date is agreed upon.
Delivery timeframes are estimates and may vary during promotional periods, seasonal demand, or circumstances beyond our control.
Our customer support team will contact the customer to confirm order details and the expected delivery date.
If a delay is anticipated, we will notify the customer and coordinate an updated delivery schedule.
Shipping Fees
We aim to provide convenient delivery options with transparent shipping costs.
Free shipping is available on orders totaling EGP 15,000 or more.
For orders below EGP 15,000, shipping fees are calculated based on the delivery location and product requirements and will be communicated before order confirmation.
Oversized furniture or locations requiring special transportation arrangements may involve additional charges. Any applicable fees will be clearly communicated and approved by the customer in advance.
Payment Methods
Available payment methods are displayed at checkout, depending on the services enabled on our store and the customer’s delivery location.
The total order amount, including any shipping fees or additional service charges, will be clearly shown before purchase confirmation.
Delivery Inspection & Order Acceptance
Customers are encouraged to inspect their order before signing the delivery receipt whenever the product and packaging allow.
The customer should verify that the item matches the order specifications, including model, size, and color.
The customer should also check the packaging for any visible damage.
If there is visible damage, a missing item, or an incorrect product, the customer should inform the delivery representative immediately, record the issue, or refuse delivery where appropriate, and contact us without delay.
Signing the delivery receipt does not affect the customer’s legal rights concerning manufacturing defects, warranties, returns, or exchanges.
Large Furniture & Mattress Delivery
For a smooth and safe delivery experience, customers should make sure that doorways, entrances, staircases, and elevators can accommodate the product dimensions.
Customers should also ensure that the delivery team can safely access the specified address.
Any special delivery conditions, such as upper floors or limited elevator access, should be communicated in advance.
If additional transportation services or special handling arrangements are required, our team will coordinate with the customer and explain any applicable charges before proceeding.
Furniture Assembly Services
Furniture assembly services may be available for selected products and delivery locations.
Assembly availability depends on the product type and delivery location.
Any applicable assembly fees will be confirmed before the service is provided.
Where assembly is available, our team will coordinate a suitable appointment.
Customers are advised to avoid improper assembly or disassembly that may cause product damage.
Order Tracking & Customer Support
If you have any questions regarding your order, shipping status, or delivery arrangements, our customer support team will be happy to assist you.
Phone / WhatsApp: +20 109 655 7955
Email: deebed20@gmail.com
Please provide your order number to help us locate and track your order efficiently.
Our Commitment to You
At DEEB BED, we believe a great shopping experience extends beyond the purchase itself.
Our goal is to ensure that every order is delivered safely, professionally, and with the care your comfort deserves.
We remain committed to clear communication, dependable service, and customer satisfaction throughout your shopping journey.
DEEB BED – Your Comfort Starts Here.